All sales are considered final subject to our Zeramex guarantee. (see: https://zeramexaustralasia.com/assets/files/zeramex_guarantee_en.pdf)

Return/refund are not allowed unless by prior agreement with Zeramex Australasia Limited. Such agreement is conditional on the good being unopened and in its original mint condition.

For any warranty claim please download our customer complaint form at https://zeramexaustralasia.com/assets/files/85120_customer_complaint_form_en_aus.pdf

Contact us at : to explain the nature of the claim and send the form by e-mail

 to: [email protected]

Zeramex Australasia Limited

May 2019